Eusoh is not exactly pet insurance, but rather a community-based pet health plan that allows pet owners to join groups and fund each other’s veterinary costs. It’s similar to pet health insurance because it reimburses owners for their pet’s medical expenses, but is it a better option when it comes to managing pet care costs?
Read our Eusoh review to learn more:
- What is Eusoh?
- What we like about this coverage
- What could be improved
- Is Eusoh worth it?
What is Eusoh?
Established in 2018, Eusoh is a new pet insurance alternative that’s based on a community pool of funds. It allows pet parents to join groups and combine their veterinary funds together to directly pay for each other’s pets’ healthcare expenses.
Traditional pet insurance requires you to pay a monthly premium at a fixed rate for the duration of the policy, but with Eusoh, pet parents only pay for their group’s actual cost of care. In general, groups contain at least ten members.
The Eusoh review published by the Better Business Bureau gives the accredited business an A+ rating.
Eusoh offers a single, standardized plan that covers most veterinary expenses related to illnesses, accidents, and routine care. The Eusoh service list includes:
- Emergency care
- Accidental injuries
- Sickness and disease
- Bacterial and viral infections
- Hereditary conditions
- Congenital conditions
- Ongoing illness
- Cancer diagnosis and treatment
- Orthopedic conditions, like hip dysplasia and ACL tears
- Surgical procedures
- Medical boarding
- Veterinary specialists
- Exam fees
- Lab tests
- Prescribed medications
- Preventive care
- Alternative treatments
After you have been accepted into a community, there is a 30-day waiting period before you can submit any claim. You must also pay a $250 deductible before you’re able to receive an 80% reimbursement for the total cost of covered services, meaning you’ll always be responsible for paying the remaining 20% (or 100% of the cost for excluded services). The maximum annual amount you can receive in payouts is $8,500.
Eusoh doesn’t cover pre-existing conditions, meaning any health condition your pet may have developed before signing up or within the first 30 days of coverage.
The following are also excluded from the list of Eusoh’s covered services:
- Tick, flea, and heartworm prevention
- Elective procedures like grooming, declawing, ear cropping, and tail docking
- Dental cleaning
- Non-prescribed supplements
- Pet food
Eusoh costs $17 per pet each month in service fees (as of January, 2022). This is the company’s only source of income, and is never spent on pets. Members are asked to pay an initial $48 deposit to the group fund upon signing up. Portions of the pooled deposits are used to cover the group’s claims, and the communal fund must be refilled every month. All unused contributions roll over to the following month.
To determine how much money needs to be added back into the pot, Eusoh tallies up the costs for all the group’s reimbursed claims then divides the total amount evenly by the number of group members. That means every member pays the same amount, no matter how much they submitted in vet bills that month. Members are never required to pay more than $65 monthly ($17 in fees plus a maximum of $48 in deposits), even if the group’s expenses surpass that amount per person.
On average, the cost of a Eusoh membership is around $29 for cats and $41 for dogs each month. There are currently no Eusoh coupons or discounts available, but the company does offer a referral bonus of $40 for every pet you refer to the community.
The process of submitting claims to the Eusoh community is similar to most pet insurance companies. If your pet needs to see the vet, you pay upfront and then upload an image of the vet bill to Eusoh. Your claim will be reviewed and you will be able to withdraw the funds you are approved at the end of each month by direct deposit.
What we like about this coverage
One of the biggest upsides of Eusoh is that there are no monthly premiums and no maximum age restrictions, which can be helpful for those struggling to find pet insurance for older pets.
Joining is very easy and coverage is fairly comprehensive. Apart from common illnesses and accidents, Eusoh also accepts vet bills for preventive care (which is typically covered under a separate pet wellness plan added onto a pet insurance policy).
The company has a 30-day money-back guarantee and offers several forms of customer support including live chat, email, phone, and FAQ page.
What could be improved
Once you are accepted to a group, you won’t be able to submit claims for 30 days. This is a rather long waiting period compared to pet insurance policies, which typically require pet owners to wait from two to 15 days, depending on the type of treatment.
The maximum annual reimbursement of $8,500 is on the lower end of options offered by pet insurance companies. Insurance providers typically allow policyholders to choose limits from $5,000 to $20,000, and some offer unlimited payouts.
If your veterinarian charges above-average prices, any cost that surpasses Eusoh’s list of service benefits will be your responsibility to pay. The company sets its benefit schedule based on average pricing in your region, so the group will not cover higher-than-average costs.
Although your monthly costs will not exceed the limit of $65 per pet, the price you pay is variable and there is no way to know exactly how much you will be billed each month. This could make budgeting for pet care difficult.
When you join a group, you commit to a 12-month membership. If you want to leave or change groups, you will forfeit your initial deposit of $48.
Is Eusoh worth it?
Eusoh offers a unique pet insurance alternative that might be a great fit for some pet parents. However, you should keep in mind that costs can vary from month to month based on group activity.
Compared to pet insurance, Eusoh is less flexible, with a pre-determined deductible, annual limit, reimbursement rate. With pet insurance providers, you can choose unlimited annual limits, $0 deductible, and up to 100% reimbursement, and customize the plan to fit your budget.
We recommend getting quotes from multiple leading providers to see how much a pet insurance policy for your pet would cost. Our pet insurance blog is a good place to get started. You can also get personalized pet insurance recommendations using Pawlicy Advisor's search tool. Comparing pet insurance policies and prices to Eusoh’s plan will help ensure that you find the best fit for your pet’s needs.