General InformationHow Much Does It Cost?Good Information To KnowCustomer ServiceDiscount OpportunitiesWhat's CoveredWellness AddonsWhat's Not CoveredClaims ReimbursementCancellation InformationPre-existing conditions

Petplan Pet Insurance Information

Petplan Pet Insurance logo
Petplan is the largest pet insurance provider worldwide and has been operating in the U.S. since 2006. Millions of pet parents around the globe have trusted Petplan to protect their four-legged kids. Petplan owners receive 24/7 customer service and free membership to PetCoach, where pet owners may find access to veterinary experts and pet medical records.
General Information
How Much Does It Cost?

General Information

Exam fees: Petplan saves you more by covering exam fees when your pet is sick or injured.

Dental care: Petplan covers treatment of dental disease and injury to all permanent teeth.

Holistic care included: acupuncture, chiropractic care, laser therapy, homeopathic medicine and more are covered at no extra cost.

Lets you choose your own vet.

Like all pet insurance companies, they cannot cover pre-existing conditions.

How Much Does It Cost?

Pet insurance prices for Petplan Pet Insurance vary based on your pet's breed, age, and the zip code you live in. Use Pawlicy Advisor to lock in the best price, and compare Petplan to other leading pet insurance brands for free.
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Good Information To Know

Customer Service

Discount Opportunities

What's Covered

Pet Health Insurance

Use Any Vet

Because expenses are reimbursed by the insurance provider after treatment, you can use any vet with these plans.


The plan covers infections, cancers and other illnesses that are typically not genetic.


Coverage includes chemotherapy and radiation treatment.

Breed-Specific Conditions

Genetic conditions common to specific breeds, often called breed-specific conditions. Examples: elbow and hip dysplasia, diabetes, upper respiratory infections, and thyroid disease.
Conditions the pet is born with, even if symptoms don’t show for some time. Examples: heart disease, nervous system issues, cataracts, and liver disease.


Intravenous (IV) Fluids and Medications
Medical Supplies (bandages, casts, and splints)
MRI Scans
CT Scans
Blood Tests
Exam Fees for a Covered Occurrence
Boarding Fees During Your Hospitalization


Dental Coverage for Tooth Extractions
Dental Coverage for Illness-Related Cleaning

Alternative Therapies

Exam Fees

Exams or consultations affiliated with a covered insurance condition, such as accident or illness, not preventive.


Supplements For Covered Conditions

Supplements prescribed or dispensed by a veterinarian to treat a covered condition.

Vet Labor

Costs for the veterinarian's time consulting and overseeing your pet's treatment.


Stem Cell Therapy
Complications from Breeding, Pregnancy, Whelping, or Nursing

Prescribed Foods + Medication

Prescription medications are approved by your vet for the treatment of your pet's ailment.

Behavioral Issues

A systematic approach to changing behavior, including a pet’s reaction to a situation, a person, an object, or an animal.

Claims Reimbursement

To submit your claim, the following information is needed:
Visit a vet within 48 hours after first noticing clinical sign(s) related to an illness or injury. Mail or submit electronically by including your name, description of your pet, policy number, description of claimed illness or injury, an itemized veterinary invoice and proof of payment showing (1) the treatments administered; (2) the fees charged; and (3) receipt showing zero balance due after payment.

Cancellation Information

You may cancel this policy at any time. Petplan will return to you the unearned portion of any premium paid. If you notify Petplan within the first thirty (30) days from the start date, and you have not submitted any claim against this policy, Petplan will refund the entire premium.
Petplan has continuous coverage over the lifetime of a pet so long as a pet owner does not commit fraud or file a misrepresentation of the facts.

Pre-existing conditions

The specific language used to describe what is considered a pre-existing condition is specified per-policy. Below is Petplan Pet Insurance latest definition:
A medical condition which first occurred or showed clinical sign(s) before the effective date of this policy or which occurred or showed clinical sign(s) during the policy waiting period.
A family with pets that are insured by Pawlicy Advisor
Take the uncertainty out of your pet insurance search. Pawlicy Advisor is the leading independent marketplace for finding the best coverage for your pet at the lowest rate.
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