To submit your claim, the following information is needed:
You may file a claim via the MyPets Online Account, emailing email@example.com, faxing 877-281-3348, or mailing PetFirst's Claims Department at 400 Missouri Ave, Suite 105, Jeffersonville, IN 47130. The steps you need to take include: (1) complete and sign a claim form, (2) get veterinary medical records (SOAP notes) from the incident, and (3) get an itemized invoice from the incident. If your pet is less than 12 months of age, get all vet visit medical records. If your pet is older than 12 months (not adopted) pinclude the past 12 months of medical records at least. If you adopted our pet, include your adoption records.
Claim Expiration Date: 90 Days
Claim Reimbursement Average Timeline: 12 Days
Claim Reimbursement Longest Timeline: 60 Days